Car dealership will not honor contract

This is a discussion on Car dealership will not honor contract within the Consumer Law Questions forums, part of the Legal Questions & Answers Forum category; I bought a truck from a small dealership in Savannah, GA in August of 2011. When I test drove the truck, I noticed the driver side electric mirror was messed ...

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  1. #1
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    Car dealership will not honor contract

    I bought a truck from a small dealership in Savannah, GA in August of 2011. When I test drove the truck, I noticed the driver side electric mirror was messed up. I told the dealer upon returning and he told me that he would put it into the contract as a condition of sell to have the mirror replaced. He did, we both signed it, and I bought the truck. The dealership ordered the mirror, called me to bring it in, and then told me that once they got into fixing it, they had either ordered or the company sent the wrong mirror. A month goes by, and I keep calling the dealership and they keep telling me it is on back order. I'm in the military and 3 months after I bought the truck, I had to transfer from Savannah to NC for school for 5 months. I called a couple times trying to talk to the owner and was always told he would call me back, which he never did. In late December, I emailed the owner and told him I was going to get a quote from a dealership near me for the cost to fix the mirror and send it to him. I did a few days later and never heard anything back. Finally, I called 4 times in one week to talk to this guy. He never was in the office or with a customer and I was told he would call me back. I had enough and reported him to the Better Business Bureau. He responded to the initial complaint (which is pretty much what I just wrote), and said that we had agreed that the truck would be fixed by his shop (which we hadn't, thats not even stated in the contract we both signed) and that it was out of his hands. I rejected the response. The BBB closed the case as "unresolved" because he never responded. Now, all I want is for the mirror to be fixed which will cost about $1000. What are my options in getting the money from him because I am not stationed in Florida and I'm not driving all the way up there.


  2. #2
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    You don't really have an option at this point, short of filing against him in FL court.

  3. #3
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    I agree. It seems you are limited to filing suit in small claims court.
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